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Chat functionality allows you to communicate directly with customers and suppliers within the FikaTrade platform.
Chat features are available to help you manage customer relationships and coordinate with suppliers in real-time.

Getting started

Use chat to:
  • Answer customer questions about products and orders
  • Coordinate with suppliers about inventory and deliveries
  • Resolve issues quickly through direct communication
  • Keep all conversations in one place

Chat features

Chat provides a centralised messaging system where you can:
  • Send and receive messages in real-time
  • View conversation history
  • Attach files and images when needed
  • Get notifications for new messages
Keep chat conversations professional and use them to build stronger relationships with your customers and suppliers.